Which measures help ensure a secret menu drink is safe for customers with allergies?

• A. Use shared utensils for speed.
• B. Only check allergens if the customer asks.
• C. Confirm allergens, use separate utensils, and clean equipment; avoid cross-contact with dairy or nuts if requested.
• D. Remove all allergens from the ingredients list.

Answer: (C)

Preventing allergic reactions relies on proactive allergen control. The best approach is to confirm exactly which ingredients the customer must avoid, then keep those allergens from contacting the drink at every step. That means clearly confirming allergens, using separate utensils and equipment for items containing those allergens, and thoroughly cleaning tools and surfaces between orders. If a customer requests avoidance of common problem allergens like dairy or nuts, take extra care to prevent cross-contact with those substances. This combination of clear communication and strict separation minimizes the risk of exposure and aligns with best safety practices.

Using shared utensils increases the chance of cross-contact, so it’s not safe. Waiting to check allergens only when asked places the burden on the customer and can miss hidden exposures. Removing all allergens from the ingredients list isn’t feasible and doesn’t address potential cross-contact or trace amounts.